Shipping Policy
At Trendy Furniture, we strive to provide exceptional customer service, including a seamless and transparent shipping process. We want to ensure that your furniture purchase arrives safely and promptly to your desired destination. Please take a moment to review our shipping policy:
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Shipping Locations: We offer shipping within India. Please note that certain remote areas may have limited delivery options.
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Shipping Methods: We partner with reliable shipping carriers to deliver your furniture. The shipping method will depend on factors such as the size, weight, and destination of the item. Common shipping methods include standard ground shipping, freight delivery, or white-glove delivery for larger or more delicate pieces.
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Estimated Delivery Time: The estimated delivery time will vary depending on the product availability, shipping method, and destination. We make every effort to provide accurate delivery estimates, which can typically range from one or two weeks from the date of purchase. Please note that unforeseen circumstances such as weather conditions or logistics issues may cause slight delays.
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Shipping Costs: Shipping costs are determined based on factors like the size, weight, and destination of the furniture item. The shipping cost will be calculated and displayed during the checkout process, allowing you to review and approve the charges before finalizing your order.
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Order Tracking: Once your order is processed and shipped, we will provide you with a tracking number. You can use this number to track the progress of your shipment through our website or directly with the shipping carrier. This will enable you to stay updated on the whereabouts of your furniture during transit.
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Delivery Process: For standard ground shipping, the carrier will deliver the package to your doorstep or the main entrance of your building. In the case of larger furniture items or white-glove delivery, the carrier will contact you to schedule a delivery appointment at your convenience. With white-glove delivery, the carrier will bring the furniture into your designated room, assemble it if required, and remove any packaging materials.
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Inspection upon Delivery: Upon delivery, we strongly recommend inspecting the furniture for any visible damage or defects. If you notice any issues, please document them with photographs and notify us immediately. We will work with you to resolve the matter promptly, whether through a replacement, repair, or refund, as outlined in our Returns and Refunds Policy.
Please note that the above shipping policy is subject to change, and any updates will be communicated on our website. If you have any further questions or require clarification, our customer service team is available to assist you.
Thank you for choosing Trendy Furniture. We appreciate your trust in our products and services.
Sincerely,
Trendy furniture